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| Wait, was that due today? |
Family members get sick. Cars break down. And sometimes, you just plain forget to renew or return your library materials.
We get it, which is why we're introducing automatic renewal.
Starting June 14, 2021, library materials will automatically renew up to two times as long as there isn't a hold on them. We don't want anxiety over late materials to prevent you from accessing the invaluable free technology, literacy, and lifelong learning resources we offer.
You can also opt for text messages to inform you when material is available for you at the library and when it's due. The text message option is just right for our 24/7 world, just like our 24/7 pickup lockers at both locations. Just call or stop by the library and make sure your mobile phone number and carrier are correctly listed on your account.
So how does it work?
When material is automatically renewed, patrons receive notification of items renewed and new due date via email or text message. If material cannot be renewed (it has a hold, renewal limit met, etc.), patrons are notified, and an overdue notice is generated.
Every item checked out will still have a due date. Please remember that someone else may be waiting for an item, so try to bring it back on time. You will be receiving more frequent reminders about overdue materials. If someone else has placed a hold on an item, it will not be automatically renewed.
Once your card reaches a total of 10 overdue items, or if any item has been out for more than six weeks, your library account will be blocked. When that happens, you will be unable to check out more items or access certain digital content until you return the overdue items. You will be billed for items after 90 days.
We want to remove barriers to library access. That includes the stress of overdue books and materials. So relax. You have enough to worry about.
Posted by Katie Gilmer
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